If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.Ĭontact Apple for support and service -> "See a list of Apple phone numbers around the world. If you still have problems, click here -> Select your country, then a product. A payment method is required if you're using your account with the App Store for the first time. When updating an old card and have ongoing subscriptions, or are the organizer of a Family Sharing group, you may need to first add the new card and make it the primary payment method before deleting the old card. 'If you can't remove your last payment method or use no payment method with your Apple ID' click here -> This document explains how to 'Change, add, or remove Apple ID payment methods' on a Mac or Apple mobile devices click here -> Ĭhange your Apple ID payment method if you don't have an Apple device -> - PC, MS Surface, Android, Chromebook, online at tv. The only solution to satisfy this requirement is to add a valid payment method*. ![]() ![]() Find out more about purchases and billing. Apple says: "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase." - from: What you can buy with your Apple ID balance -> įor a variety of reasons Apple will almost always require a functional payment method such as a credit or debit card be present when downloading anything from the iTunes or App Stores that isn't totally free (so, for example, a "free trial" that turns into a paid subscription isn't ' free'), even if the item will be paid for with Apple Account balance. Find answers about your billing, payment information, iTunes Store purchases or subscription to Apple Music.
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